BART Review Posted On Virtual Tourist.com
If your interested in what a tourist thinks of BART, check out this recent post (7/28/07) on Virtual Tourist.com.
There are a number of BART hassles in terms of ticketing which can't be figured out looking at the machine... 1) Only one credit card transaction permitted per day on BART ticket machines. So, buy all your tickets at once or risk the need to dig for cash for the next ticket purchase. 2) Extra fare required if a stop is made along the route. We took a friend to the airport, and on the return decided to stop at the Powell street station for a quick walk to Union Square and back. When we reached our destination at the Dublin-Pleasanton station we couldn't get past the gate. The ticket direct from SFO to Dublin-Pleasanton station was cheaper than if we stop off along the way. We had to add $2.55 in value to our ticket for the luxury of stopping along the way. I consider that an expensive stop in terms of ride value. 3) BART help kiosk will vary in terms of flexibility and friendliness. We've been let through the gate for lack of fare, and have also been given sacreligious remarks, "Jez Christ, man, it's obvious" for our confusion on this system. If you have a complaint, they can be filed on-line or by comment cards distributed at the kiosk. 4) In addition to all of the above, the machines often fail to do what they are supposed to, so approaching the kiosk for help is common. Bathroom lines are often long, and can't be accessed until you are a ticketed passenger inside the gate. The facilities are solo occupancy type bathrooms, so expect to wait in line. If you come to a BART station on a bicycle, locate the bicycle parking racks INSIDE the ticketed area for increased security. The bicycle must be securely locked, or expect to find it gone when you return.
What were they expecting?